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Returns

OMAC 60-DAY FREE RETURN POLICY

We understand that shopping for automotive accessories can sometimes present challenges, which is why we offer a 60-day hassle-free return policy from the day of delivery for items in original condition and packaging with all included accessories. If you're not satisfied with your purchase, simply reach out to our customer service team via the returns form, and our team will issue an RMA (Return Merchandise Authorization) to help with a free return label.

CHANGE OF MIND GUARANTEE within 60 days

Approved returns with an RMA number must be returned within 2 weeks of the Return Authorization. Please note, in any instance, returns shipped after 2 weeks do not qualify for a refund or a replacement.

We stand behind the quality and fitment of our products. If you encounter any fitment issues, our knowledgeable customer service team is here to assist you promptly. In case of returns for reasons such as fitment issues, damage upon arrival, receiving the wrong item, or a defective product, to obtain a free return label, please provide the following:

  • Two (2) photos of the product and packaging

  • Two (2) photos of the product SKU label

  • Two (2) images showing the fitment issue

Failure to provide these details will make the return ineligible for a free return label.

 

Exclusions from Free Returns

Some products are excluded from our free return policy. In such cases, return shipping costs are the responsibility of the buyer, unless the product arrived damaged or incorrect.

All exclusions are clearly noted in the product listing description. Please review this information carefully before making your purchase.

 

Refunds

For your convenience, returns are processed swiftly upon receipt, with refunds issued within 1–2 business days, ensuring a seamless experience from start to finish.

  • Original shipping and return charges are non-refundable.

  • Products returned after 2 weeks of RMA issuance are not refundable or replaceable.

  • Returns & refunds for spare parts, international orders, and extended areas (Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Republic of the Marshall Islands, Federated States of Micronesia, Commonwealth of the Northern Mariana Islands, Republic of Palau, Puerto Rico, U.S. Virgin Islands) are not eligible at this time.


Thank you for choosing OMAC USA for your automotive accessory needs. Should you have any questions or require assistance, please don't hesitate to contact our dedicated customer service team.

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