2018-2025 Audi Q5 / Q5 PHEV / SQ5 Cargo Liner Trunk Mat All Weather Black

OMAC 60-DAY FREE RETURN POLICY

 We understand that shopping for automotive accessories can sometimes present challenges, which is why we offer a 60-day hassle-free return policy from the day of delivery in original condition and packaging with all included accessories. If you're not satisfied with your purchase, simply reach out to our customer service team via the returns form, and our team will issue an RMA (Return Merchandise Authorization) to help with a free returns label.

CHANGE OF MIND GUARANTEE within 60 days

 Approved returns with an RMA number must be returned within 2 weeks of the Return Authorization. Please note, in any instance, returns shipped after 2 weeks do not qualify for a refund or a replacement.

We stand behind the quality and fitment of our products. If you encounter any fitment issues, our knowledgeable customer service team is here to assist you promptly. In case of returns reasons such as fitment issues, arrived damaged, a wrong item, or a defective return, to obtain a free returns label, please provide the following: 

1. Photos (2) of the product and the packing
2. Photos (2) of the product SKU label
3. Images (2) of the Fitment issues

Failure to comply with the above requirements will not be eligible for a free returns label.

Refunds

For your convenience, returns are processed swiftly upon receipt, with refunds issued within 1-2 business days, ensuring a seamless experience from start to finish.

Original shipping/returned charges are not refundable.

Products returned after 2 weeks of RMA are not refundable or replaceable.

Returns&Refunds for spareparts; international orders and extended areas (Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Republic of the Marshall Islands, Federated States of Micronesia, Commonwealth of the Northern Mariana Islands, Republic of Palau, Puerto Rico, U.S. Virgin Islands)  are ineligible at this moment.

Thank you for choosing OMAC USA for your automotive accessory needs. Should you have any questions or require assistance, please don't hesitate to contact our dedicated customer service team.

Please click on the link to fill out the easy return form.

Enjoy Free Shipping within the United States mainland!

At OMAC USA, based in Texas, USA, we take pride in our efficient shipping services. All orders paid before 4:00 PM CT (Central Time) are shipped the same day, ensuring prompt delivery. We work with renowned international shipping companies, guaranteeing reliable and secure delivery worldwide.

Even weekend orders are swiftly processed, with shipments dispatched on Monday mornings. Additionally, orders placed on official U.S. holidays are promptly shipped the following morning.

Rest assured, we provide tracking numbers for all orders, including international shipments, along with necessary commercial invoices and customs labels to streamline customs clearance.

Please note, while we handle shipping with utmost care, duties, taxes, and customs fees may apply according to your country's regulations. These charges are the sole responsibility of the buyer or recipient.

Experience hassle-free shopping with OMAC USA, where your satisfaction is our priority.

Kind note, we do not offer free shipping to extended areas (Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Republic of the Marshall Islands, Federated States of Micronesia, Commonwealth of the Northern Mariana Islands, Republic of Palau, Puerto Rico, U.S. Virgin Islands)

RESPECTFULLY,
OMAC USA INC

Let us introduce ourself you our precious customers!

About OMAC Global;

First , OMAC GmbH was founded in 2006 and is based in Germany. The company specializes in the distribution of automotive accessories and its own OEM automotive products in Europe.

The basic strategy of the company is to offer high quality but still affordable car accessories to end users, as well as wholesalers.
Our product range covers over 25,000 items. We offer a huge selection of large number of quality items such as; Chrome door handle trims, mirror trims, door sill trims, bumper trims, front grill trims, car mats, side door trims, headlight trims, cup holders, tailgate trims, gas cap trims, license plate holders, window trims, trunk trims, mud flaps, wind deflectors, deflectors, carbon mirror caps, sun visors, cockpit decors, lockable and removable cross bars, aluminum roof racks, aluminum roof rails, aluminum running boards, leatherette armrests, curtains, exhaust tips and much more…

In 2020, we expanded our storage capacity and service quality by purchasing a new warehouse with 7,000 m² of floor space in Herne.

Since OMAC global has its own production facility, we offer high quality, reasonable prices and reliable customer service. In addition to our B2C marketing on Ebay, Amazon, Hood and via our homepage, we are constantly expanding in order to be able to offer you the best possible articles. For this purpose we are planning to build a modern showroom, where we can present our articles in the best possible way.
We look forward to your visit, as well as purchase in our stores.

Also second Europe warehouse in Paris began to operate in October 2022. We are aiming to serve our European customer faster and better service quality with Paris warehouse.

OMAC USA, located in Houston, TEXAS, since 2018 with 60.000 sq feet warehouse. Provides excellent service and parts for your automotive needs. Since the establishment of the first OMAC branch in Germany, we have always provided high quality accessories, first-class customer service and unique automotive expertise. Reliable, high quality and stylish automotive parts and accessories supplied from our manufacturers all over the world.

OMAC USA team has partnered with reliable and reliable manufacturers on almost every continent. Our inventory, following closely the trends in automobiles throughout the United States and around the world, has been carefully selected to meet a wide range of automotive needs. Our inventory is proud to honor the birthplace of automotive style, aesthetics, and has an impressive collection of European parts and accessories.

Most of the OMAC USA products come from OEM (original equipment manufacturer) products, and the products we supply from Europe are privileged to supply these unique parts and accessories in North America. The style of these products is tailored to your automotive tastes and needs.

Now we are in Dubai, As OMAC MEA, we are excited to be in the Middle East.

We as OMAC team globally are ready to serve you .

If you have a product request, opinion or question, please feel free to contact us. We will be happy to reply to your e-mails within 24 hours. 

Please follow us on  social media  for updates on new products for all your vehicles.

Welcome to OMAC USA Customer Service!

Our dedicated team is here to assist you from Monday to Friday, between 09:00 AM and 06:00 PM CT (Central Time). Whether you have questions about our products, need assistance with an order, or require any other support, we're here to help.
Feel free to reach out to us at +1 (281) 501-1476 during our operating hours. We're committed to providing you with excellent service and ensuring your experience with OMAC USA is nothing short of exceptional.

Thank you for choosing OMAC USA. We look forward to assisting you!